December 4, 2023

Pret a Manger lately acquired a big superb from a British native authorities in connection to a piece security incident involving a walk-in freezer.

The roughly $1 million (£800,000) superb stems from a July 2021 incident during which a feminine worker bought trapped in a walk-in freezer and was unable to get out for a few hours, the Westminster Metropolis Council stated Wednesday. Pret has 28 days to pay the penalty.

The U.Ok.-based sandwich chain bought hit with the big superb after coming into a responsible plea. Previous to that, the Westminster Metropolis Council stated its investigation discovered that “there was no appropriate danger evaluation for workers working in temperature-controlled environments.”

Pret a Manger lately acquired a big superb from a British native authorities in connection to a piece security incident involving a walk-in freezer. (In Footage Ltd. / Corbis / File / Getty Photographs)

The council serves the town of Westminster, situated in a part of London.

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In its press launch, the Westminster Metropolis Council stated the Pret worker’s entrapment within the walk-in freezer, which was “usually set to run at round -18 levels,” lasted greater than two hours earlier than one other employee discovered her. The incident befell at a location in Victoria Coach Station.

A supply at Pret stated ice induced the door launch contained in the fridge to malfunction.

Throughout her entrapment, the employee tried to tear aside a “cardboard field containing chocolate croissants to make use of as cowl from the air flow blowing out chilly air,” the native authorities stated. She skilled signs of hypothermia and acquired medical look after a doable case of the situation, based on the council.

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“We’re extremely sorry for our colleague’s expertise and perceive how distressing this will need to have been,” a Pret spokesperson advised FOX Enterprise. “We now have carried out a full evaluate and have labored with the producer to develop an answer to cease this from taking place once more.”

The spokesperson additionally stated Pret “revisited all our present methods and the place acceptable, enhanced these processes” after the July 2021 incident. The corporate has “cooperated absolutely with Westminster Metropolis Council’s investigation.”

The Westminster Metropolis Council stated, citing Pret’s reporting system, that “faulty or frozen push buttons” on freezers had prompted a “variety of callouts” in a 19-month span previous to the July 2021 incident. 

Exterior of Pret store

Pret a Manger has 28 days to pay the superb. (Peter Dazeley / File / Getty Photographs)

The superb within the case had initially been $2 million, a determine that bought halved as a result of “credit score for an early responsible plea and mitigation superior on behalf of the corporate,” the Westminster Metropolis Council stated.

The employee who bought caught within the freezer returned to her Pret job in a staff chief place. The corporate supplied entry to counseling and different providers.

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Pret has been majority owned by JAB Holding since 2018.

1000’s of individuals work for the sandwich chain within the U.Ok., based on Pret’s web site. It additionally has workers within the U.S., Germany, India and different international locations during which it operates.